The HOSS is open Monday – Friday 9 am to 5 pm. Appointments  have priority, but walk-ins are always welcome! We are located at the Student Services Building between Costo Hall and the Student Success Center. Learn about UCR's campus return plans.




The Highlander One-Stop Shop (HOSS) connects you with a group of friendly and supportive Information Specialists ready to assist with the following department services:

  • Undergraduate Admissions
  • Financial Aid
  • Office of the Registrar
  • Summer Sessions
  • Transfer Credit & Articulation Services
  • Student Business Services

If we're unable to help, we will connect you with someone who can further assist you. You may be sent to a different office with additional wait time.

The HOSS empowers students to succeed in their Highlander journey by delivering effective, centralized student services while communicating with clarity and empathy. We are dedicated to providing you with a hassle-free experience!


Appointments Have Priority!

Although walk-ins are always welcome, appointments are given priority. The HOSS offers both in-person and virtual appointments.

  • Allow about 10-15 minutes for your appointment.
  • Please come prepared with relevant questions, ID, documents, etc.
  • Photo ID is required for picking up documents.

Anyone attending the appointment other than the student is required to be listed as a proxy user on the student's account and must have a photo ID and their student's ID number. Learn more about Privacy/FERPA. Students can add a Proxy User in R'Web.

Appointment availability is viewable for the next two business days. Check back for new dates and times. 



Location & Hours

First floor of the Student Services Building (SSB), which is between Costo Hall and the Student Success Center. We are open Monday-Friday from 9 am – 5 pm.


Online Services

Too busy to visit our office? Prefer to address uncomplicated tasks yourself? Then we suggest you utilize our many  online services: